Free Shipping for orders over S$35 in Singapore. Use iluvchili10 to enjoy 10% OFF on selected items!

Shipping Policy

We offer free delivery for orders with a Singapore address when the order total is above SGD35. In cases where the order falls below this amount, a Standard delivery fee of SGD4 will be applied. Additionally, if you are seeking a quicker option, we provide Express/Next-day delivery for a fee of SGD15.

It is essential to note that once an order is confirmed, any modifications to the delivery details are not allowed. Therefore, it is crucial to double-check and ensure the accuracy of your shipping information during the checkout process. We will not be held accountable for any inaccuracies entered by you, which may result in misdirected, delayed, or lost deliveries, and refunds will not be issued in such cases.

Our team diligently packs and ships orders within 24-48 hours of confirmation. Once your order is dispatched, we will provide you with a tracking number, and delivery will be attempted within 1-3 business days. Please be aware that we do not offer refunds for lost or stolen items or for orders with tracking links indicating ‘delivered.’

*Please bear in mind that the delivery time frames do not include Saturdays, Sundays, and Public Holidays. Additionally, our delivery services are not available for restricted areas, including Changi Airport, Cargo Complex, Alps Avenue, PSA Terminal, Army Camps (CMPB, Gombak Base, Airbase, Naval Base, Police HQ, Prison Complex, Police Coast Guard Base, Woodlands & Tuas Checkpoints, Jurong Island), as well as island areas such as Pulau Ubin, Pulau Tekong, Southern Island, and Lazarus Island.

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